Ask A Librarian Refresher
Ask A Librarian Refresher Online
Do you have questions about dLOC? Answering research questions? What about problem patrons on chat? This program is a refresher for experienced agents on the Ask a Librarian service and aims to answer these questions and more. We will go over new features and review best practices for supporting our patrons. Come with comments, questions, and issues you have about scheduling, patron queries, and the LibChat interface. If you are new to our Libraries, please reach out to CJ to schedule a 1-on-1 overview of Ask A Librarian before registering for this session, as this training is for established Ask A agents.
Educator bio: CJ Ellward is the Public Services Coordinator for Marston Science Library and serves as UF’s Ask A Librarian Site Coordinator. She has 7 years of academic library public service experience split between UF and Clemson University. She is also an avid maker and crafter and launched Marston’s popular crochet Study Buddy collection: https://marston.uflib.ufl.edu/services/study-buddies/
Zoom link: Will be emailed when you register and in the reminder email.
Presenter: CJ Ellward
- Date:
- Wednesday, September 3, 2025
- Time:
- 11:00am - 12:00pm
- Time Zone:
- Eastern Time - US & Canada (change)
- Online:
- This is an online event. Event URL will be sent via registration email.
- Audience:
- UF Libraries Employees
- Categories:
- Getting to Know the Smathers Libraries Topic > Public Services
